Terms of Service

About this site

This site describes our work and how to reach us. Case studies and examples reflect past projects and are not a promise of any particular result.

We may change or remove anything on the site at any time.

Our services

We provide product and brand design services — research, UX and UI design, prototypes, design systems, and related deliverables. The exact scope, timeline, and fee for any project are set out in a separate proposal, statement of work, or agreement.

Nothing on this site is an offer or a contract. A project begins when we have both agreed to a proposal in writing.

Fees and payment

Fees, deposits, and payment schedules are described in the proposal for your project. Invoices are due on the terms stated in that proposal.

If an invoice remains unpaid, we may pause work until the account is current.

Ownership of work

Once a project is paid in full, you own the final deliverables we created for you.

We keep ownership of our own pre-existing materials — templates, internal tooling, methods, and components we reuse across clients — and of concepts and drafts not selected as part of the final work. Where those materials are embedded in a deliverable, you have a license to use them as part of it.

Unless you ask us not to, we may show the work in our portfolio and case studies.

Your materials

You are responsible for anything you send us — content, logos, images, data, and product access — and confirm you have the right to use it and to let us use it for the project.

Confidentiality

We treat your non-public business and product information as confidential and share it only with people who need it to do the work. If you have a separate NDA with us, it applies in addition to this.

Revisions and cancellation

Feedback rounds and revision limits are set out in your proposal. Work beyond the agreed scope is quoted separately.

Either of us may end an engagement in writing. If that happens, you pay for the work completed up to that point and we hand over what has been delivered.

No guarantees

We do our work carefully and professionally, but design outcomes depend on many factors outside our control. We do not guarantee specific business results such as revenue, conversion, retention, or funding.

This site and its content are provided as-is, without warranties of any kind.

Limitation of liability

To the extent the law allows, Layline Design Co. is not liable for indirect or consequential losses, including lost profits or lost data. Our total liability for any claim relating to a project is limited to the fees you paid us for that project.

Governing law

These terms are governed by the laws of the jurisdiction in which Layline Design Co. is established, and any dispute will be handled by the courts of that jurisdiction.

Changes

We may update these terms from time to time. The date at the top of this page shows the current version.

Contact

Questions about these terms? Email hello@layline.design.